Over the Shoulder (OTS) uses the smartphones in people's hands to get unprecedented access and insight into their everyday behaviors, beliefs and attitudes. The OTS team is a unique collection of insight-seekers, idea people & data pioneers. Over the past seven years, we proudly invented and developed Over the Shoulder into the world’s most powerful smartphone insight tool, and put it to work for many of the world’s most famous brands and research practitioners.

Now, Over the Shoulder is looking for bright and talented interns who are hungry to get ground-floor experience in the consumer insight and market research world with a unique, industry leading company. We need interns who can sift through, organize and do preliminary analysis on the wealth of audio, photo and video responses our studies collect, and manage and interact with the participants in our studies. 

This internship is an incredible opportunity to get frontline experience in the rapidly growing field of smartphone-based qualitative research.



  • Community management - Interacting with and engaging study participants through the Over the Shoulder system.
  • Preliminary analysis - Viewing and sifting through photo, audio and video consumer feedback and doing tagging and initial qualitative analysis. 
  • Transcribing, coding & organizing consumer feedback, highlighting key themes and ideas. 
  • Pulling, compiling and editing video and audio.
  • Participant helpdesk - We'll train you on our participant helpdesk system. Some after-hours and weekend helpdesk fill-in will be part of your responsibilities.



We’re interested in people who are studying marketing or social sciences, particularly psychology, sociology or anthropology.

  • You must be fascinated by consumer psychology, motivation and behavior. 
  • You need to be highly organized, accurate and hardworking.
  • You need to be dynamic, passionate, and able to handle a variable, often high-volume workload. 
  • Must be comfortable working on a mac & a smartphone, with great typing speed and accuracy. 
  • Background or experience with consumer research is a plus.
  • You must be a digital native, with an interest in technology and innovation.



Required - Organization, Analysis, Outgoing, Smartphones, Video Editing, Creative, Accuracy, Help Desk Support, Customer Care, Customer Contact, Hard Worker, Flexible, Fun
Preferred - Mac, SQL, Qualtrics, Survey Gizmo, Survey Monkey, SPSS, Excel, Excel Dashboards, Excel Pivot, iMovie



Fill out the form below, and we'll get back to you within 14 days.

Name *
Fascinated by consumer psychology, motivation and behavior?
Love interacting with people and helping them?
Highly-organized, accurate and hardworking?
When would you be available to start an internship?
When would you be available to start an internship?
Do you live in Chicago, or would you be willing to relocate?